RHS Education

Terms of Use

Last updated 1 May 2024

Welcome to RHS Education, a website operated by National University Health System Pte Ltd (We). Please read these Terms and Conditions carefully before using this website.

1.    By using our site you accept these terms

1.1    By clicking on the “I Agree” icon on RHS Education (the website), you confirm that:

• you are more than 18 years of age or if you are a minor, you have your parent’s or guardian’s permission to use the Services of the website. 
• you are a parent or legal guardian of a minor and are subject to the terms of this Terms of Use and responsible for your child’s use of the Services of the website. 
• you are using this website for your personal use only. 
• you accept these terms and conditions of use and that you agree to comply with them. 

1.2    If you do not fulfil any of the above and do not agree to these terms, you must not use our website.

2.    There are other terms that may apply to you

2.1    We have adopted the Thinkific learning management system to support our educational initiatives, in alignment with the NUHS Mission and objectives.  Hence these terms of use refer to the following additional terms, which apply to your use of our website:

• Thinkific’s Plus Terms of Service [https://www.thinkific.com/plus-terms-of-service/]
• Our Privacy Policy [https://rhso.thinkific.com/pages/privacy]

3.    We may make changes to these terms

3.1    We may amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

4.    We may modify, suspend or withdraw our site

4.1    We reserve the right to update or modify our website from time to time. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website at any time without ascribing any reasons.

5.    Proprietary rights

5.1    This website is owned and operated by National University Health System (we, our, us or “NUHS”).

5.2    The services and materials located on this website, including the information as well as any training programmes, videos and other materials made available on or through this website (the Contents), are protected by copyright, trademark, and other forms of proprietary rights. All rights, title and interest in the Contents are owned by, licensed to, or controlled by NUHS.

6.    Restrictions on use of materials

6.1    Except as otherwise provided, the Contents of this website shall not be produced, republished, uploaded, posted, transmitted, or otherwise distributed in any way, without the prior written permission of NUHS.

6.2    You must not use any part of the Contents of this website for commercial purposes without obtaining a licence to do so from us or our licensors.  

6.3    Unless you have written permission, modification of any of the Contents or use of the Contents for any other purpose will be a violation of NUHS’s copyright and other intellectual property rights. Similarly, graphics and images on this website are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their respective copyright owners.

6.4    If you print off, copy, or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the material you have made. 

7.    Disclaimer of liability

7.1    The Contents of this website are provided on an “as is” basis without warranties of any kind. To the fullest extent permitted by law, NUHS do not warrant and hereby disclaim any warranty: 

• as to the accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability, or fitness for any particular purpose of the Contents of this website; and
• that the Contents available through this website or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this website and the server will be free of all bugs, viruses and/or other harmful elements.

7.2    We shall not be liable for any damage or loss of any kind, howsoever caused as a result (indirect or direct) of the use of this website, including but not limited to any damage or loss suffered because of reliance on the Contents contained or available from this website.

7.3    The Contents of this website do not constitute financial, legal, or other medical or professional advice. If financial, legal, or other professional advice is required, services of a competent professional should be sought.  

7.4    You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

8.    You must keep your account details safe

8.1    Before you can access our services and, or training programmes as a learner you must register and maintain an account with us. You are responsible for all activities conducted on your account. You: (a) must keep your account information (including your password and other login details) confidential and secure; and (b) must not provide any third party with access to your account. If you know or suspect any unauthorised access to or use of your account, you must promptly notify us at: Enquiry [email protected]

8.2    You would be provided with, a user identification code, password, or any other piece of information as part of our security procedures. You must treat such information as confidential and not disclose it to any third party.

8.3    We have the right to disable any user identification code or password, whether chosen by you or allocated by use, at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these terms of use.

8.4    If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at: [email protected] 

9.    Your use of our content

9.1    This clause applies to your access and use of our website and its associated websites, APIs, applications button, widgets, SMS and e-mail notifications as well as any information, text, graphics, photos or other materials uploaded, downloaded or appearing on our website (collectively referred to as the Content). 

9.2    You represent and warrant that you will not do any of the following while accessing or using our Content: (a) license, sublicense, sell, resell, transfer, assign or otherwise commercially exploit or make available to any third party the Content in any way; (b) modify or make derivative works based on the Content, or reverse engineer or access the underlying software for any reason; (c) access or search, or attempt to access or search, the Content by any means (automated or otherwise) other than through the currently available, published interface which is provided by us; (d) interfere with or disrupt the Content or the servers or networks providing the Content; or (e) perform any action with the intent of introducing to the Content any software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs.

9.3    You shall ensure that you use the Content in accordance with all applicable law. You are responsible for making all arrangements necessary for you to have access to the Content.

9.4    Further, you may not use our website:

• in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
• to harm or attempt to harm minors in any way.
• to bully, insult, intimidate or humiliate any person.
• to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
• to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

10.    Content standards

10.1    These content standards apply to all materials which you contribute to our website (Contribution), and to any interactive services associated with it (Content Standards).

10.2    The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

10.3    We will determine, in our discretion, whether a Contribution breaches the Content Standards.

10.4    A Contribution must:

• be accurate (where it states facts).
• be genuinely held (where it states opinions).
• comply with the law applicable in Singapore, including but not limited to Protection from Online Falsehoods and Manipulation Act 2019 (POFMA).

10.5    A Contribution must not:

• be defamatory of any person.
• be obscene, offensive, hateful or inflammatory.
• bully, insult, intimidate or humiliate.
• promote sexually explicit material.
• include child sexual abuse material.
• promote violence.
• promote discrimination based on race, sex, religion, nationality, or disability.
• infringe any copyright, database right or trademark of any other person.
• be likely to deceive or mislead any person.
• breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• promote any illegal activity.
• be in contempt of court.
• be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience, or needless anxiety.
• be likely to harass, upset, embarrass, alarm, or annoy any other person.
• impersonate any person or misrepresent your identity or affiliation with any person.
• give the impression that the Contribution emanates from NUHS if this is not the case.
• advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
• contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation, or instigation of acts of terrorism.
• contain any advertising or promote any services or web links to other websites without our prior permission.
• contain any sensitive information such as personal health information, credit card and banking information, without our prior permission.

11.    We are not responsible for websites we link to

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources.

12.    Rules about linking to our site

12.1    You may not establish a link to the home page or to any other page on our website without our express written consent. Even if consent is provided, you may only establish a link to the home page or to any other page on our website in a way that is fair and legal and does not damage our reputation or take advantage of it.

12.2    You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

12.3    You must not establish a link to our website in any website that is not owned by you.

12.4    We reserve the right to withdraw linking permission without notice. 

12.5    If you wish to link or make any use of Content on our website other than that set out above, please contact us at: [email protected] 

13.    Uploading content to our site

13.1    Whenever you make use of a feature that allows you to upload content to our website, or to contact other users of our website, you must comply with the content standards set out herein.

13.2    You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnity us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer because of your breach of warranty.

13.3    Any content you upload to our website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our website a limited licence to use, store and copy that content and to distribute and make it available to third parties. 

13.4    We also have the right to disclose your identity to any third party who is claiming any content you posted or uploaded to our website constitutes a violation of their intellectual property rights or of their right to privacy, in accordance with our Privacy Policy.

13.5    We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards herein. 

14.    Breach of this policy

14.1    When we consider that a breach of these Terms of Use has occurred, we may take such action as we deem appropriate and may result in our taking all or any of the following actions:

• immediate, temporary or permanent withdrawal of your right to use our website.
• immediate, temporary or permanent removal of any Contribution uploaded by you to our website.
• issue of a warning to you.
• legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• further legal action against you.
• disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

14.2    We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Please direct any queries or report any objectionable Content to: [email protected] 

15.    Governing law

15.1    These Website Terms and Conditions shall be governed and construed in accordance with the laws of Singapore. 

15.2    Any dispute arising out of or in connection with this policy, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (SIAC Rules) for the time being in force, which rules are deemed to be incorporated by reference in this clause. 

The seat of the arbitration shall be Singapore.

The Tribunal shall consist of one (1) arbitrator. 

The language of the arbitration shall be English. 

The law for the arbitration agreement shall be Singapore law.